Shipping Info

General Info

Please make sure your mailing address details are correct when you place your order. If you have made an error, please email info@lushlash.co.nz immediately with your order number.

If your order has been dispatched, there is not much we can do to update the mailing address once it's left our salon.

Shipping Policy- NZ

We offer free NZ-wide shipping.

Usually shipping is 2-5 business days, although sometimes it can be up to 7 business days for rural addresses.

We do not ship to PO Boxes.

You will receive a shipping confirmation email when your products have been sent, along with an NZ Post tracking number to track your order.

Shipping Policy- International

At this time we only offer international shipping by arrangement. 

Customs duties & taxes are the responsibility of the buyer for all countries - if you refuse your parcel at customs due to the fees your order will be destroyed by customs and will not be refunded by Lush Lash.